Professional Live Bands Highly Prioritize Customer Service

Customer Service

Live bands are a wonderful choice for your wedding entertainment. The live sound from actual musical instruments and singers, the upbeat personalities of band members and overall show-stopping fun can’t be beaten.

Your live wedding band should be one that intends on catering to you and your needs.

Although there will be the customary stipulations such as with price, set up, and space, a professional live band should have customer satisfaction as a priority.

Feel free to be open with your potential band by asking questions, looking for references, and hearing a sample song either in person or on a cd/DVD. A professional band will not have any issue providing you with any of the above.

Focusing on the customer service aspect, here is what you can do to get all that you want from a live band at your wedding. Again, a professional live wedding band will have your needs as their top priority.

Ask to meet all of the band members ahead of time. It’s always good to put a face with a name and a simple meet and greet before the wedding will do.

Listen to some samples. Live bands love what they do, which is to entertain and play some fantastic tunes that cover all genres of music.

Accept your pre-made song choice list. A quality live band will accept your requests and work with you within means. Your wedding day is the most important day of your life and your band will see to it that it’s a musical success.

Check-in with you prior to the wedding to ensure you’re all set.

Will serve as your MC too. Announcements will need to be made throughout the evening about the cake cutting, dessert table and coffee stations, and introducing special dances. Your live band should agree to handles these.

On the day of the wedding, your live band will have all questions and requests covered so that you and your new spouse can have fun without worry.

Dan Hayes Orchestra is a professional live wedding band that is ready to provide you and your wedding guests the time of your lives, with upbeat and outstanding live musical entertainment.

Customer service is our top priority. If you live in the Chicago area, please contact us today.