Tag Archives: Wedding Band

Professional Live Bands Highly Prioritize Customer Service

Professional Live Bands Highly Prioritize Customer Service

Live bands are a wonderful choice for your wedding entertainment. The live sound from actual musical instruments and singers, the upbeat personalities of band members and overall show-stopping fun can’t be beaten.

Your live wedding band should be one that intends on catering to you and your needs.

Although there will be the customary stipulations such as with price, set up, and space, a professional live band should have customer satisfaction as a priority.

Feel free to be open with your potential band by asking questions, looking for references, and hearing a sample song either in person or on a cd/DVD. A professional band will not have any issue providing you with any of the above.

Focusing on the customer service aspect, here is what you can do to get all that you want from a live band at your wedding. Again, a professional live wedding band will have your needs as their top priority.

Ask to meet all of the band members ahead of time. It’s always good to put a face with a name and a simple meet and greet before the wedding will do.

Listen to some samples. Live bands love what they do, which is to entertain and play some fantastic tunes that cover all genres of music.

Accept your pre-made song choice list. A quality live band will accept your requests and work with you within means. Your wedding day is the most important day of your life and your band will see to it that it’s a musical success.

Check-in with you prior to the wedding to ensure you’re all set.

Will serve as your MC too. Announcements will need to be made throughout the evening about the cake cutting, dessert table and coffee stations, and introducing special dances. Your live band should agree to handles these.

On the day of the wedding, your live band will have all questions and requests covered so that you and your new spouse can have fun without worry.

Dan Hayes Orchestra is a professional live wedding band that is ready to provide you and your wedding guests the time of your lives, with upbeat and outstanding live musical entertainment.

Customer service is our top priority. If you live in the Chicago area, please contact us today.

The Importance Of Customer Service And Musicians

The Importance Of Customer Service And Musicians

In nearly any industry, customer service is the single aspect of operations that can make the difference between a good business and a great business – or even decide whether you’re a success or a failure.

With musicians, it’s just the same. Just as unpopular musicians rise and fall, artists and performers who take the audience’s consideration into the mind and provide an appealing and engaging performance tend to do well for many years.

At Dan Hayes Music, we understand that and know that every occasion that we’re booked for requires individualized attention and planning from day one. We work closely with each client to ensure that our repertoire meets the needs of your wedding or special event, and we work to accommodate special song requests whenever possible.

Our wide range of musicians allows us to tailor the ensemble for your event, including everything from string instruments and high brass to the unmistakable drone of bagpipes or the melodic notes of vocal performers.

For 30 years, we have built ourselves and our reputation on providing unbeatable, customized and remarkable service to every client and occasion.

Our customers have noticed, which has led to our listing as the top-ranked wedding band within the Chicago city limits as ranked by our Yelp reviewers. We’re proud to have made to many couples’ special day all the more memorable, and will work to accommodate any needs you have for your wedding.

We can plan custom musical arrangements and instrumentation for each part of your wedding ceremony, cocktail reception and dinner, work with special location requests or ensemble changes, and even include prerecorded backup music to help provide a more robust sound with a smaller ensemble.

Whatever your idea of the perfect performance sounds like, we can make it happen. Our musicians play with a light touch that never overpowers, and we offer an incredibly wide-ranging repertoire covering all the greatest music from the last six decades on through to hits from today.

Whether for your wedding, serving as the musical accompaniment for a fundraiser or providing great tunes for your corporate celebration or convention, let us show you and your guests the difference between a good band and a great musical experience!

For more information or to schedule an appointment to discuss your event’s needs at our Wicker Park office, contact us today.