The Importance Of Customer Service And Musicians

The Importance Of Customer Service And Musicians

In nearly any industry, customer service is the single aspect of operations that can make the difference between a good business and a great business – or even decide whether you’re a success or a failure.

With musicians, it’s just the same. Just as unpopular musicians rise and fall, artists and performers who take the audience’s consideration into the mind and provide an appealing and engaging performance tend to do well for many years.

At Dan Hayes Music, we understand that and know that every occasion that we’re booked for requires individualized attention and planning from day one. We work closely with each client to ensure that our repertoire meets the needs of your wedding or special event, and we work to accommodate special song requests whenever possible.

Our wide range of musicians allows us to tailor the ensemble for your event, including everything from string instruments and high brass to the unmistakable drone of bagpipes or the melodic notes of vocal performers.

For 30 years, we have built ourselves and our reputation on providing unbeatable, customized and remarkable service to every client and occasion.

Our customers have noticed, which has led to our listing as the top-ranked wedding band within the Chicago city limits as ranked by our Yelp reviewers. We’re proud to have made to many couples’ special day all the more memorable, and will work to accommodate any needs you have for your wedding.

We can plan custom musical arrangements and instrumentation for each part of your wedding ceremony, cocktail reception and dinner, work with special location requests or ensemble changes, and even include prerecorded backup music to help provide a more robust sound with a smaller ensemble.

Whatever your idea of the perfect performance sounds like, we can make it happen. Our musicians play with a light touch that never overpowers, and we offer an incredibly wide-ranging repertoire covering all the greatest music from the last six decades on through to hits from today.

Whether for your wedding, serving as the musical accompaniment for a fundraiser or providing great tunes for your corporate celebration or convention, let us show you and your guests the difference between a good band and a great musical experience!

For more information or to schedule an appointment to discuss your event’s needs at our Wicker Park office, contact us today.